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Search Tags: GSA
OMB finds that most website and call center operations are separate and don't work well together. Some agencies are following the private sector's lead by offering multiple channels to serve citizens. CMS and GSA both use online tools to answer questions more quickly and reliably.
GSA will unveil the Challenge.gov platform in the next few months where all agency competitions will be posted. Some agencies already are asking experts and employees for help. NASA will run 34 competitions before the end of December.
The technology giant said it did nothing wrong, but settles the allegations it overcharged the government for software and technology products and gave kickbacks to systems integrators. HP's decision to settle is another in a growing list of major federal contractors who are paying fines.
While GSA feds think about how to make federal buildings greener, they're going to be doing it from outside their own offices.
Agency is taking lessons learned from the past seven years to make the new system more like commercial travel booking sites. Vendors have until Oct. 6 to submit bids on this 15-year contract. GSA said 23 agencies have implemented one of three standard online travel systems to a savings of more than $200 million.
The GSA released a request for proposals for a new suite of online travel services for all civilian agencies.
Increasingly, federal workers are turning to a simple new Web application that makes short work of extremely long website addresses. The General Services Administration created the app at little cost by working with the Drupal programming community. The Library of Congress is one of the satisfied users who have found that the Web link shortener has helped drive traffic to one of its most popular items.
Agencies and vendors soon will be able to submit cloud-based products and services to be certified and accredited once and be available for use by all of government. Version 2 of the FedRAMP security controls should be ready in the next few weeks. Cloud working group still must address several questions about the approval process.
WFED's Jason Miller reports.