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Agencies turn to social media to engage public in an emergency

During Hurricane Sandy, agencies like FEMA and NOAA used various social media platforms to communicate with the public. They were able to dispel rumors and follow the situation on the ground as it unfolded.

Tags: Justin Herman , Federal Drive , Technology , SMS message , texting , Facebook , Twitter , social media , Hurricane Sandy , Michael OConnell , GSA

Tuesday - 12/11/2012, 12:37pm EST