bnv.fnr.search/tags;tile=1;pos=top;sz=728x90;ord=
2:37 pm, May 29, 2015

Search Result

Search Tags:  Dave Lewan

Agency customer service initiatives

ForeSee Vice President Dave Lewan and Abby Herriman, senior vice president of Delivery and Innovation at HighPoint Global, join host Jason Briefel for a wide ranging discussion of customer service initiatives in the federal government.
May 22, 2015

Tags: workforce , customer service , ForeSee , Abby Herriman , HighPoint Global , Jason Briefel , Shaw Bransford and Roth , Fed Talk , Long Term Care Partners , Federal Long Term Care Insurance Program

Friday - 05/22/2015, 05:11pm EDT
Listen

Agency customer service initiatives

ForeSee Vice President Dave Lewan and Abby Herriman, senior vice president of Delivery and Innovation at HighPoint Global, join host Jason Briefel for a wide ranging discussion of customer service initiatives in the federal government.
April 10, 2015

Tags: workforce , customer service , ForeSee , Abby Herriman , HighPoint Global , Jason Briefel , Shaw Bransford and Roth , Fed Talk , Long Term Care Partners , Federal Long Term Care Insurance Program

Friday - 04/10/2015, 05:11pm EDT
Listen

Federal Drive Show Blog - October 29, 2013

On the Federal Drive show blog, you can listen to our interviews, find more information about the guests on the show each day, as well as links to other stories and resources we discuss.

Tags: Gerd Glang , Jill Loftus , John Palguta , Erik Wasson , Ed Zurndorfer , Jason Miller , Federal Drive

Tuesday - 10/29/2013, 09:15am EDT

Federal Drive Show Blog - April 23, 2013

On the Federal Drive show blog, you can listen to our interviews, find more information about the guests on the show each day, as well as links to other stories and resources we discuss.

Tags: Steve Ryan , Jacques Gansler , Brian Wingfield , Federal Drive

Tuesday - 04/23/2013, 09:20am EDT

Feds improve customer service through data analysis

While government IT resources are shrinking, a dire need for improvements with customer interaction will be key to agencies survival.

Tags: management , customer service , mobile , web , ForeSee , e-government , BusinessUSA.gov , Federal Student Aid , Education Department , Mindy Chiat , Efrain Gonzalez , Government Executive magazine , Taeja Smith

Wednesday - 06/27/2012, 12:01pm EDT