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10:42 pm, August 21, 2014

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Jeff Neal, senior VP, ICF International

The Social Security Administration says its new $300 million IT system still doesn't work. SSA wants to replace outdated computer systems that contribute to its backlog of disability claims. The agency says outside consultants will try to get the project back on track, but it still has no idea when it will be ready to launch. Jeff Neal is senior VP of ICF International and former chief human capital officer at the Department of Homeland Security. He's tells Francis Rose on In Depth that it's not just IT projects, but all types of federal contracts that can be where good ideas go to die.

Tags: Social Security Administration , DHS , Jeff Neal , ICF International

Thursday - 07/24/2014, 06:15pm EDT
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Putting a contract out on good ideas

An unresponsive, or sclerotic contracting system is not a good fit for our fast-paced information world, says Jeff Neal, former chief human capital officer at the Department of Homeland Security.

Tags: Jeff Neal , contracting , Chuck Hagel , acquisition , commentary

Thursday - 07/24/2014, 02:32pm EDT

Shutdown roulette - what are the real effects on government?

What will a government shutdown really mean for federal employees and government HR offices if it goes into effect next week? Advice from someone who knows - former DHS Chief Human Capital Officer Jeff Neal.

Tags: Jeff Neal , shutdown , budget , CHCO , human capital , workforce

Wednesday - 09/25/2013, 06:08pm EDT

Why do we bother with performance reviews?

Current performance rating processes affect more than 1.8 million federal employees, cost a fortune, often harm morale and productivity, and generate few benefits. So, why do agencies do them, asks Jeff Neal, former CHCO at the Department of Homeland Security.

Tags: performance ratings , workforce , management , best practices , DHS , Jeff Neal ,

Monday - 09/23/2013, 06:38am EDT

Why performance ratings make my brain hurt

Whether we admit it or not, most of today's performance rating processes are designed to tell employees they are not as good as they think they are. But what effect does that approach have on people? Former DHS Chief Human Capital Officer Jeff Neal explains why he thinks the process is destructive and is in need of an overhaul.

Tags: performance ratings , workforce , management , best practices , DHS , Jeff Neal ,

Monday - 09/09/2013, 04:01am EDT

Performance management - Judge not, lest ye be judged?

Plain old good manners tell us we shouldn't go around judging people. But in the federal HR world, entire performance rating systems are built around judging others. Former DHS CHCO Jeff Neal says it's time for agency managers to think differently about how they rate their employees.

Tags: Jeff Neal , performance management , human resources , workforce , CHCO , ICF International

Wednesday - 08/28/2013, 01:51pm EDT