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White House pushing agencies toward better customer service

New report from the Modernizing IT forum details the next steps OMB and agencies will take. The administration wants to focus on IT program management and customer service.

Tags: management , technology , OMB , White House , Modernizing IT forum , customer service , IT program management , TechStat , IT Dashboard

Friday - 03/26/2010, 05:35pm EDT

OMB taking a deeper look at data centers

Federal CIO Vivek Kundra will sign a memo requiring agencies to do another, more detailed survey of their data centers. Agencies also are working on a department-wide plan to consolidate these buildings.

Tags: technology , Vivek Kundra , Van Hitch , Richard Spires , Michael Duffy , OMB , DHS , Treasury , Justice , AFCEA , data center consolidation , cloud computing

Friday - 02/26/2010, 02:15pm EST
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Talking 2.0 technology with Microsoft

Kimberly Nelson, Executive Director of e-government for Microsoft, tells Amtower about the government's use of Web 2.0 technology.
Dec. 14, 2009

Tags: Web 2.0 , Gov 2.0 , cloud computing , social media , Amtower Off Center , Kimberly Nelson , Microsoft

Friday - 12/11/2009, 05:45pm EST
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New DoD CIO still unknown, but role will not change

Deputy DoD CIO Wennergren dispels rumors of modified responsibilities for next appointee. Technology executives see their responsibilities evolve to meet their agency's mission. OMB will issue memo reaffirming the role of the CIO.

Tags: mngt , Techn , Dave Wennergren , Vivek Kundra , DoD , OMB , role of the CIO , Web 2.0 , social media , Chief management officer

Wednesday - 12/02/2009, 06:38am EST
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Almost three quarters of all feds have HSPD-12 cards

More than 3.3 million agency employees now have secure ID cards. The CIO Council also releases new roadmap and implementation guidance for identity and access management. The guidance is intended to bring several governmentwide efforts together under one initiative.

Tags: technology , OMB , HSPD-12 , secure identity card , ID management

Tuesday - 12/01/2009, 05:22pm EST

CIO, CHCO councils developing cybersecurity workforce models

The councils will focus on three main areas to develop competency framework. Agencies have until Jan. 15 to submit data about how they classify cyber positions. Interagency working group also will conduct a survey of cybersecurity workforce in the spring.

Tags: management , pay and benefits , John Berry , OPM , National Security Council , CHCO Council , Partnership for Public Service , cybersecurity , Cyber Workforce

Monday - 11/23/2009, 04:18pm EST

GSA gives agencies drop-dead date for Networx transition

Agencies now have until Aug. 30 to hire a telecommunications provider. GSA and the carriers still are concerned that they will not have enough time to complete the transition by mid-2011. Interagency Management Council trying to increase the urgency of the need for agencies to move to Networx.

Tags: contracting , technology , Karl Krumbholz , Sanjeev Bhagowalia , GSA , Interior , Interagency Management Council , DISA , AFFIRM , Networx , telecommunications , Connections , Satellite contract

Thursday - 11/19/2009, 06:41am EST
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CIO Council panel to take buzz out of cloud computing

New group surveyed CIOs to find out what questions they had about this technology and received more than 15 pages of comments. The panel created working groups to address many of the questions. Group will send recommendations to an executive steering committee for action.

Tags: technology , Peter Tseronis , Energy , AFFIRM , cloud computing

Monday - 11/09/2009, 06:42pm EST
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CIO Council examines buzz around cloud computing

Peter Tseronis, co-chairman of the council's cloud computing advisory committee, explains what he and others are doing.

Tags: technology , Peter Tseronis , Jason Miller , cloud computing , government 2.0 , Web 2.0

Monday - 11/09/2009, 06:16pm EST
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