Search Tags:  Brenda Sprague

How does State's online-service strategy handle security?

Brenda Sprague, the deputy assistant secretary for Passport Services at the State Department, joined In Depth with Francis Rose to discuss a new pilot program allowing people to apply for passport cards online.

Tags: State Department , technology , In Depth , Francis Rose , customer service ,

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State hopes technology will better secure passport process

GAO found significant success in obtaining passports using fraudulent documents in the second investigation in two years. While State is implementing facial recognition technology to close the existing gaps, lawmakers are introducing new legislation to give the agency more security capabilities.

Tags: technology , management , Ben Cardin , John Kyl , Greg Kutz , GAO , State , Senate Judiciary Committee , SSA , DHS , passport security , Jason Miller

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