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Search Tags: Allison Hickey
All veterans who have waited two years or more for a decision will have their cases decided by next month, the Department of Veterans Affairs told Congress. Half of the Veterans Benefits Administration's oldest cases already have been removed from the backlog.
VA officials still insist the 630,000 disability claims waiting to be processed will be eliminated by 2015. But so far, numbers are headed in the wrong direction and House Veterans Affairs Committee members are losing patience.
The Department of Veterans Affairs has made strides toward increasing the number of disability claims it can process every year. But new claims from veterans are growing even faster than ever. House legislators are frustrated by the VA's lack of progress over the years.
Tags: Veterans Affairs , Congress , technology , House Oversight and Government Reform Committee , Darrell Issa , Jackie Speier , DoD , Veterans Benefits Management System , claims backlog , Jared Serbu
The agency will organize incoming claims into one of three categories based on the difficulty in solving them as part of an effort to increase efficiency. The Veterans Benefits Administration also is seeking other ways to reduce the number of backlogged cases such as new training for employees, said VA's Allison Hickey, the undersecretary for benefits.