‘Seamless’ customer experience starts with understanding the user’s journey
Adobe’s Nancy Newell says agencies need to catch up with the private sector to deliver a level of customer service that the public expects.
Hubbard Radio Washington DC, LLC. All rights reserved. This website is not intended for users located within the European Economic Area.
Adobe’s Nancy Newell says agencies need to catch up with the private sector to deliver a level of customer service that the public expects.
Adobe says only 37 percent of federal websites are mobile friendly.
Back in 2005 or 2006, an emerging theme became clear when it comes to the government and industry and cybersecurity: It’s all about the data.
John Landwehr, vice president, public sector CTO at Adobe, joins host John Gilroy to discuss how document management technology and monitoring analytics can help agencies secure their data. October 27, 2015