10:06 am, May 23, 2015


The Covisint Engagement Platform enables a secure, efficient, affordable migration into the cloud. It provides an interoperability and governance framework that empowers users to confidently collaborate with partners across the cloud. It enables government agencies to be completely secure and flexible, even as their workforce, IT environment, relationships with other public agencies, and mission strategies continue to evolve.

Today, more 3,000 global customers with more than 18 million users depend on Covisint to help them engage with over 80,000 organizations globally and process more than one billion transactions every year with the highest levels of availability.

Understanding the Intersection of Customer Service and Security in the Cloud

For the past two years, agencies have been making the jump to the cloud. Many first made the jump to the cloud for back-office systems, such as email or Web hosting. But more recently, agencies are seeing value in putting mission critical IT systems in the cloud.

At the same time, federal chief information officers still are coming to terms with how cloud providers secure their public and private cloud services. The General Services Administration's FedRAMP is helping to alleviate some of those cyber concerns. Progress has been slow and steady.

There are other initiatives such as the Federal Cloud Credential Exchange that also is beginning to show promise.

This panel discusses what agencies need to consider as they move more and more of their systems to the cloud--security, identity management and ease of use.

Monday - 12/16/2013, 12:21pm EST
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