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Shows & Panels
U.S. Postal Service, Wednesdays, 11 a.m.
Agency of the Month examines the many important facets of government agencies. Each month, Federal News Radio speaks with top executives from a specific agency about the issues most important to its mission. The Agency of the Month for November 2012 - the U.S. Postal Service.
Postmaster General Patrick Donahoe is this week's guest on Agency of the Month. Tune in to hear him discuss the latest on buyouts, consolidating mail processing facilities and congressional legislation aimed at helping USPS in its current financial situation.
The U.S. Postal Service will not be offering any new buyouts in the near future, according to Anthony Vegliante, the agency's chief human resources officer. USPS offered three different buyouts in 2012. In an exclusive interview with Federal News Radio, Vegliante said the Postal Service will drop to around 500,000 employees by the end of January due to multiple consolidation efforts at the agency.
From digitization of mail to GPS tracking, the Postal Service is investing in new technologies to help it grow revenue. Ellis Burgoyne, the agency's chief information officer, says his department is concentrating on five main projects in 2013 that will help the Postal Service cut costs while improving efficiency and customer service. USPS ended fiscal 2012 with $15.9 billion of debt.
Nagisa Manabe hasn't spent her entire career with the Postal Service but, after just six short months, she's making her presence known. Under her direction, the agency has committed to spending 15-20 percent of its marketing dollars on direct mail — the same amount it recommends to its own customers. Her goal — getting the Postal Service out of the red through the development of new innovative products and the use of effective marketing techniques. The new chief marketing and sales officer brings with her a career's worth of experience from the private sector — including jobs with powerhouse companies like Coca-Cola, Campbell's Soup and the liquor industry.