Shows & Panels
- The 2014 Big Picture on Cyber Security
- AFCEA Answers
- Ask the CIO
- Connected Government
- Consolidating Mission-critical Systems
- Constituent Servicing
- Continuous Monitoring: Tools and Techniques for Trustworthy Government IT
- The Data Privacy Imperative: Safeguarding Sensitive Data
- Eliminating the Pitfalls: Steps to Virtualization in Government
- Federal Executive Forum
- Federal Tech Talk
- Government Cloud Brokerage: Who, What, When, Where, Why?
- Government Mobility
- Mission-critical Apps in the Cloud
- Mobile Device Management
- The Modern Federal Threat Landscape
- The Path from Legacy Systems
- Understanding the Intersection of Customer Service and Security in the Cloud
Shows & Panels
The federal government is on a quest to provide high-quality agency data to the public through a variety of digital avenues. But standing in the path of agencies' ability to provide government data "anytime, anywhere and on any device" are a number of potential roadblocks, according to a series of new reports from the Federal Chief Information Officers' Council.
The mobile revolution isn't new to many agencies. Laptops and BlackBerrys have been standard issue for many government executives for the last decade. What is different, however, is the widespread use of smartphones and tablet computers. Both agencies and citizens hold new and more immediate expectations because of these devices, and the government must adapt to this technololgy. In our special report, Gov 3.0: It's Mobile, Federal News Radio explores how some agencies are meeting the demand internally and externally for mobile devices and apps. The challenge, like any new technology, is ensuring these devices actually help meet mission goals and don't become just another shiny toy.
Federal agencies across the government have dipped their toes in the mobile pond. While agencies have implemented the new technology for a variety of reasons, there are a couple of common lessons learned shared by the early adopters. Two federal chief information officers who have overseen their agency's mobile transitions shared best practices and compelling use-cases in a panel discussion as part of Federal News Radio's special series, Gov 3.0: It's Mobile.
Starting a new relationship can be hard, especially if it begins with the breakup of a long-time companion. As more federal agencies dump their old BlackBerry smartphones and transition to the iPhone or Android-based devices, some managers are finding it difficult to make the switch.
The Equal Employment Opportunity Commission needed to find savings after its IT budget received a 15 percent reduction in 2012. Kim Hancher, the EEOC CIO, decided to reduce spending on mobile devices and instituted a BYOD policy to cut spending by almost 50 percent.
December 6, 2012
The Veterans Affairs Department's mobile projects have centered on improving internal business processes and changing how the agency interacts with the public. The department's "Clinic-in-Hand" program, which will launch early next year, will deploy iPads to family caregivers of Iraq and Afghanistan veterans. And increasingly VA doctors and nurses are eschewing the clipboards and prescription pads in favor of mobile options.
Rick Holgate, the assistant director and chief information officer for Office of Science and Technology in the Bureau of Alcohol, Tobacco, Firearms and Explosives, said the Digital Government Strategy helped get agencies moving in the right direction around mobile.
As part of our special report, Gov 3.0: It's Mobile, Federal News Radio polled 28 agencies about the status of their mobile and Bring-Your-Own-Device strategies. Of the 21 agencies that responded, most reported they either had a mobile strategy in place or were developing one.
Kathleen Frisbee talks about mobile efforts at the Veterans Health Administration. Richard Buangan of the State Department talks about an agency Twitter account that tweets off-message. Ticora Jones discusses new development labs built with seed money from USAID.
Mark Goodge, the chief technology officer of the Military Health System, said the agency is putting the right frameworks and policies in place to enable a more robust computing environment where patients and health care providers can take advantage of smartphones and tablets. With 9.6 million people under its care, Goodge said MHS's number one priority is security.