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Starting a new relationship can be hard, especially if it begins with the breakup of a long-time companion. As more federal agencies dump their old BlackBerry smartphones and transition to the iPhone or Android-based devices, some managers are finding it difficult to make the switch.
The Equal Employment Opportunity Commission needed to find savings after its IT budget received a 15 percent reduction in 2012. Kim Hancher, the EEOC CIO, decided to reduce spending on mobile devices and instituted a BYOD policy to cut spending by almost 50 percent.
December 6, 2012
The Veterans Affairs Department's mobile projects have centered on improving internal business processes and changing how the agency interacts with the public. The department's "Clinic-in-Hand" program, which will launch early next year, will deploy iPads to family caregivers of Iraq and Afghanistan veterans. And increasingly VA doctors and nurses are eschewing the clipboards and prescription pads in favor of mobile options.
Rick Holgate, the assistant director and chief information officer for Office of Science and Technology in the Bureau of Alcohol, Tobacco, Firearms and Explosives, said the Digital Government Strategy helped get agencies moving in the right direction around mobile.
As part of our special report, Gov 3.0: It's Mobile, Federal News Radio polled 28 agencies about the status of their mobile and Bring-Your-Own-Device strategies. Of the 21 agencies that responded, most reported they either had a mobile strategy in place or were developing one.
Kathleen Frisbee talks about mobile efforts at the Veterans Health Administration. Richard Buangan of the State Department talks about an agency Twitter account that tweets off-message. Ticora Jones discusses new development labs built with seed money from USAID.
Mark Goodge, the chief technology officer of the Military Health System, said the agency is putting the right frameworks and policies in place to enable a more robust computing environment where patients and health care providers can take advantage of smartphones and tablets. With 9.6 million people under its care, Goodge said MHS's number one priority is security.