Shows & Panels
- The 2014 Big Picture on Cyber Security
- AFCEA Answers
- Ask the CIO
- Connected Government
- Consolidating Mission-critical Systems
- Constituent Servicing
- The Data Privacy Imperative: Safeguarding Sensitive Data
- Eliminating the Pitfalls: Steps to Virtualization in Government
- Federal Executive Forum
- Federal Tech Talk
- Government Cloud Brokerage: Who, What, When, Where, Why?
- Government Mobility
- The Intersection: Where Technology Meets Transformation
- Maximizing ROI Through Data Center Consolidation
- Mobile Device Management
- The Modern Federal Threat Landscape
- Moving to the Cloud. What's the best approach for me
- Navigating Tough Choices in Government Cloud Computing
- Satellite Communications: Acquiring SATCOM in Tight Times
- Transformative Technology: Desktop Virtualization in Government
- Understanding the Intersection of Customer Service and Security in the Cloud
Shows & Panels
For the first time since 2010, citizen satisfaction with federal government services dropped last year, according to a new report from the American Customer Satisfaction Index. The average overall citizen satisfaction with the government's services fell 3.4 percent in 2013 to a score of 66.1 points (on a 100-point scale). Much of the decline is attributable to a "deterioration in satisfaction" with federal websites, which users found "more difficult to navigate, less reliable, and the information provided less useful" than in years past, according to the report.
2013 marks the lowest employee satisfaction scores in agencies, according to the annual Best Places to Work report from the Partnership for Public Service and Deloitte. Governmentwide numbers show the federal workforce most concerned with leadership, mission and pay.
Undersecretary for Acquisition, Technology and Logistics Frank Kendall the update to Instruction 5000.02 incorporates Better Buying Power principles, such as making cutting costs fundamental for program managers.
While some may think running the government like a business is a good thing, the reality is hard to contemplate, says former DHS CHCO Jeff Neal.
Advocacy group's annual report card claims progress by SSA, Commerce, Transportation, USDA and SBA. But others including DHS regressed. The Center for Plain Language said there's a general absence of governmentwide coordination.
The House Oversight and Government Reform Committee pressed federal Chief Information Officer Steve VanRoekel, federal Chief Technology Officer Todd Park, Department of Health and Human Services CIO Frank Baitman and Centers for Medicare and Medicaid Services deputy CIO Henry Chao to acknowledge the oversight failings, and for someone to declare they were in charge of the program.
The House Armed Services Committee created a panel to figure out a way to reform the defense acquisition processes. Experts say reform may be difficult but it's also necessary given tight budgets and sequestration.
Beth Ferrell, partner at McKenna Long & Aldridge LLP, will discuss best practices for contractors in a government shutdown environment.
October 1, 2013
Current performance rating processes affect more than 1.8 million federal employees, cost a fortune, often harm morale and productivity, and generate few benefits. So, why do agencies do them, asks Jeff Neal, former CHCO at the Department of Homeland Security.
The General Services Administration will focus on its core mission and let others provide payroll and human resources services. The decision comes as shared services is gaining momentum as OPM is pumping some energy back into the HR line of business, and the Interior will release a new geospatial platform to host data and applications.
Whether we admit it or not, most of today's performance rating processes are designed to tell employees they are not as good as they think they are. But what effect does that approach have on people? Former DHS Chief Human Capital Officer Jeff Neal explains why he thinks the process is destructive and is in need of an overhaul.
A new report by the Partnership of Public Service and Booz Allen Hamilton calls for a multiagency enterprise approach to the way the federal government handles major public policy goals.
In tight fiscal times, travel and training budgets often seem to be marked with a target by cost-conscious agency leaders. But there are strategies chief human capital officers and chief learning officers can deploy to shield their training budgets from cuts. ICF International Senior Vice President Jeff Neal and Young Government Leaders President Virginia Hill offer tips.
A new report by the Partnership for Public Service and McKinsey and Company found inconsistencies among agencies in how they recruit and develop their Senior Executive Service members. That lack of standardized leadership development is causing some to question whether senior executives will be prepared to replace long-time managers who are retiring at a fast rate.
The goal of the mentoring hub is to provide a one-stop shop and standardize, in many respects, how mentoring and knowledge sharing are done across the government. The first pilot focuses on human resources and problem solving. It includes a series of group mentoring events to share techniques for solving problems.
The Department of the Interior is actively hiring young people in order to increase diversity within its ranks. At a recent event, Secretary Sally Jewell encouraged other agencies to adopt similar diversity initiatives.
A new commission, proposed by David Walker, former U.S. comptroller general, would recommend ways to streamline government by removing duplication and extraneous spending from government agencies. Federal-employee unions criticized the proposal and House Oversight and Government Reform Committee lawmakers expressed skepticism that such a proposal could gain congressional approval.
In the wake of the NSA security leak, questions are being raised about the security clearance process for which Edward Snowden was subjected. One security clearance expert tells Federal News Radio, that while the process for granting security clearances has become more efficient over the past few years, it has not become more effective.
The current federal climate brought on by sequestration and continuing resolutions has tightened government spending while increasing the need for performance improvement. This year's Government Performance Summit focuses on how data can help agencies achieve this goal.
Shelley Metzenbaum is now the president of the Volcker Alliance, a non-partisan group trying to improve trust in government. Metzenbaum left the Obama administration earlier this month.