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4:53 pm, December 21, 2014

Best Practices News

Report calls for broad overhaul of federal personnel, pay systems

A new report from the Partnership for Public Service and Booz Allen Hamilton calls for essentially throwing out the 65-year-old General Schedule system, comprised of 15 separate grade levels, and replacing it with five broad work levels. The report also calls for changes to the way federal pay is calculated and recommends setting up a governmentwide pay-for-performance process.

Tuesday - 04/01/2014, 06:07pm EDT

Jeri Buchholz, Chief Human Capital Officer, NASA

Telework and a strong technology infrastructure could be the best way to find and keep talented employees at your agency. That's according to a Federal News Radio survey of chief human capital officers across the federal government. Jeri Buchholz, NASA's chief human capital officer, joined Federal News Radio's Jason Miller and Francis Rose to discuss the results of the survey and NASA's new culture strategy to tackle those challenges. Read Jason's related article and view the full survey results.

Tuesday - 04/01/2014, 04:00pm EDT
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Just a test: Anacostia-Bolling trains for active-shooter attack

The hallways of a building at Joint Base Anacostia-Bolling echoed with the sounds of gunfire last month as part of a training exercise to help base law enforcement personnel prepare for an active-shooter event.

Tuesday - 03/25/2014, 02:26pm EDT

What are the most pressing workforce issues at your agency? MSPB wants to know

The Merit Systems Protection Board is updating its research agenda and wants your help in identifying federal workforce issues and policies to study. The agency says it wants to hear from federal employees, supervisors, unions and other groups on the issues they would like to see MSPB address in its research.

Friday - 03/21/2014, 12:19pm EDT

Unions hope new tools will help labor-management forums be more effective

The National Council on Federal Labor-Management Relations is getting ready to launch new tools to help partnerships between agency management and federal-employee unions better measure their effectiveness. A handful of agencies are months late in compiling metrics on the use and effectiveness of the forums, according to a report presented at a meeting of the labor-management council Wednesday. Unions are frustrated with the haphazard data collection.

Wednesday - 03/19/2014, 05:16pm EDT

Updating GS pay system key to attracting new talent

Steve Condrey, chairman of the Federal Salary Council, tells In Depth with Francis Rose that the key to bringing in new talent -- and making sure they stay -- is modernizing the aging General Schedule system. Congress devised the GS system in 1949.

Tuesday - 03/18/2014, 11:07am EDT
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Edwin Lyman, senior scientist, Union of Concerned Scientists

What do you do with 4,000 barrels of nuclear waste when the only repository closes up shop?

Friday - 03/14/2014, 02:12pm EDT
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Beth Cobert, deputy director for management, OMB

What's the secret to meeting 100 agency performance goals in the next two years?

Friday - 03/14/2014, 12:34pm EDT
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Michael Bromwich, managing principal, The Bromwich Group

What's next for the Centers for Medicare and Medicaid Services in the wake of the HealthCare.gov fiasco?

Thursday - 03/13/2014, 01:36pm EDT
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Senate bill would combine, eliminate 300-plus federal reports

Legislation newly introduced in the Senate proposes to scrap hundreds of unneeded, outdated or repetitive reports. The House, meanwhile, is marking up its own version of the bill.

Wednesday - 03/12/2014, 03:47pm EDT

Tracking feds' morale, changes to General Schedule part of 2015 budget plan

The Obama administration is calling on agencies to get smarter about tracking employee morale and engagement. The administration plans to roll out an "engagement dashboard" this year that agency supervisors can use to track the mood of their workforces. It's just one part of a planned overhaul of federal management called for in President Barack Obama's fiscal 2015 budget blueprint. Other initiatives include a revamp of the General Schedule personnel system, real-time performance reviews of management efforts and enhanced training for senior executives.

Monday - 03/10/2014, 02:08pm EDT

3 agencies reap benefits of shared support functions, report says

In times of constrained budgets, agencies are cutting and consolidating services to save money and resources. Could it be the key to transforming government? A new report looks at what three agencies are doing right.

Wednesday - 02/26/2014, 06:00pm EST

Obama pushes agencies to streamline export-import process

President Barack Obama is pushing the dozens of agencies that have a hand in the export-import process to speed up processing times and eliminate redundant paperwork requests that hamper companies seeking to export American-made products. Currently, businesses interested in importing or exporting goods must submit reams of paperwork to as many as 48 different federal agencies.

Wednesday - 02/19/2014, 04:25pm EST

Federal managers: Forget everything you think you know about hiring

A recent report from the Merit Systems Protection Board reveals that cursory assessments of training and experience are often unreliable indicators of how employees will actually fare on the job. MPSB's John Ford tells the Federal Drive with Tom Temin and Emily Kopp what hiring managers can do to up their hiring game. Plus, Sam Davis, vice president of AMA Enterprise Government Solutions, discusses how hiring flexibilities will boost agencies' efforts to hire the long-term unemployed.

Tuesday - 02/18/2014, 04:19pm EST
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HealthCare.gov drags down satisfaction with federal services

For the first time since 2010, citizen satisfaction with federal government services dropped last year, according to a new report from the American Customer Satisfaction Index. The average overall citizen satisfaction with the government's services fell 3.4 percent in 2013 to a score of 66.1 points (on a 100-point scale). Much of the decline is attributable to a "deterioration in satisfaction" with federal websites, which users found "more difficult to navigate, less reliable, and the information provided less useful" than in years past, according to the report.

Tuesday - 01/28/2014, 04:26pm EST

Best Places to Work rankings show repeat winners and all-time lows

2013 marks the lowest employee satisfaction scores in agencies, according to the annual Best Places to Work report from the Partnership for Public Service and Deloitte. Governmentwide numbers show the federal workforce most concerned with leadership, mission and pay.

Wednesday - 12/18/2013, 03:00am EST
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New DoD guidance infused with Better Buying Power principles

Undersecretary for Acquisition, Technology and Logistics Frank Kendall the update to Instruction 5000.02 incorporates Better Buying Power principles, such as making cutting costs fundamental for program managers.

Tuesday - 12/17/2013, 05:09pm EST
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Should we run the government like a business?

While some may think running the government like a business is a good thing, the reality is hard to contemplate, says former DHS CHCO Jeff Neal.

Friday - 11/22/2013, 04:43pm EST

Speaking plain English still a challenge for some agencies

Advocacy group's annual report card claims progress by SSA, Commerce, Transportation, USDA and SBA. But others including DHS regressed. The Center for Plain Language said there's a general absence of governmentwide coordination.

Wednesday - 11/20/2013, 04:39am EST
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Federal IT officials shirk responsibility for HealthCare.gov problems

The House Oversight and Government Reform Committee pressed federal Chief Information Officer Steve VanRoekel, federal Chief Technology Officer Todd Park, Department of Health and Human Services CIO Frank Baitman and Centers for Medicare and Medicaid Services deputy CIO Henry Chao to acknowledge the oversight failings, and for someone to declare they were in charge of the program.

Thursday - 11/14/2013, 03:42am EST
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