VA 'Fast Track' system processes claims online

Friday - 12/17/2010, 4:11pm EST

Michael Cardarelli, Chief Technology Officer, VA

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The VA's Veterans Benefits Administration is using a web-based system to accept and process new claims for Vietnam-era disabilities connected to Agent Orange.

The agency said the hope is that the online portal will serve as a model for dozens of other categories of disability claims.

VA Chief Technology Officer Michael Cardarelli said the system, called "Fast Track" lets vets submit their initial claims online.

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