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- The 2014 Big Picture on Cyber Security
- AFCEA Answers
- Ask the CIO
- Building the Hybrid Cloud
- Connected Government: How to Build and Procure Network Services for the Future
- Continuing Diagnostics and Mitigation: Discussion of Progress and Next Steps
- Federal Executive Forum
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- The Intersection: Where Technology Meets Transformation
- Maximizing ROI Through Data Center Consolidation
- Moving to the Cloud. What's the best approach for me
- Navigating Tough Choices in Government Cloud Computing
- The New Generation of Database
- Satellite Communications: Acquiring SATCOM in Tight Times
- Targeting Advanced Threats: Proven Methods from Detection through Remediation
- Transformative Technology: Desktop Virtualization in Government
- The Truth About IT Opex and Software Defined Networking
- Value of Health IT
Shows & Panels
How to manage older workers
Friday - 9/24/2010, 6:18pm EDT
"Younger supervisors feel they can't manage anyone with more years of experience than them," said Peter Cappelli, a professor at the Wharton School at the University of Pennsylvania, in an interview with DorobekINSIDER.
These younger supervisors won't hire workers older than them or, if forced to manage older workers, ignore them, Cappelli said.
Cappelli's book, "Managing the Older Worker: How to Prepare for the New Organizational Order" examines how supervisors can effectively utilize the knowledge and experience older workers possess.
The key, Cappelli said, is a partnership model.
"You really have to partner with these older folks and say I am the boss ... but I need your help, and let's see if we can figure out together if we can do this," Cappelli said.
One way to form a partnership is to recognize that older workers are more motivated by the social aspects of their work. In other words, they want to do "tasks that seem to matter," Cappelli said.
Cappelli provides a couple of don'ts for supervisors of older workers. Don't tell the worker to do something "because I say so." And don't try to use bonuses to bribe soon-to-retire workers to stay longer.