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How to make performance top agency priority
Peter Grace, director of Office of Strategic Planning and Management at the Department of Urban and Housing Development, discusses how agencies can improve effi...
Performance is the name of the game. The Office of Management and Budget has recently made some major changes to the Government Performance and Results Act (GPRA). Those changes were the subject of this year’s Second Annual AGA Performance Conference. Peter Grace, director of Office of Strategic Planning and Management at the Department of Urban and Housing Development, discusses how agencies can improve efficiency, effectiveness and performance.
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IRS seeks $104B for multi-year modernization fund to maintain customer service improvements
