Data driving performance measures for Federal agencies

Tuesday - 6/22/2010, 5:38pm EDT

Shelley Metzenbaum

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From "OMB preparing performance management dashboard" by Jason Miller on FederalNewsRadio.com:

"The Office of Management and Budget is setting up a new dashboard to measure agency performance against the three-to-eight high priority goals developed in 2009.

"Shelley Metzenbaum, OMB's associate director for performance and personnel, says the dashboard is part of the data-driven approach the administration is taking to move agencies toward improving program performance.

"Metzenbaum would not offer any details on when the dashboard would be made public, but says it will be online once it's ready.

"Another part of this data-drive approach OMB is taking are quarterly meetings with agency Performance Improvement Officers (PIC) on how they are meeting their high-priority goals. OMB asked agencies last summer to come up with three-to-eight high priority goals. The administration published them in the fiscal 2011 budget request.

"She says the sessions are similar to what federal chief information officer Vivek Kundra does with TechStat sessions for technology projects.

"The idea of data-driven performance management is far from new. The Clinton administration worked with Congress to pass into law the Government Performance and Results Act (GPRA) and the Bush administration created the Performance Assessment Ratings Tool (PART) to evaluate federal programs for results.

"Metzenbaum says agencies have hit a plateau in terms of improving performance through data. Additionally, these reporting requirements evolved to becoming too much of a compliance exercise because the data was not easily obtained or used for improvement, she says.

"Congress also is paying attention to the trend for performance-based results. The House Wednesday passed the Government Efficiency, Effectiveness and Performance Improvement Act of 2010 (H.R. 2142) that would require agencies to set high-value goals and make public quarterly assessments on how they've met those goals."


I played highlights of Metzenbaum's speech on the show today; you can hear the entire presentation by clicking the audio link.