John Wagner is the executive director of admissibility and passenger programs and has responsibility for all traveler and admissibility related policies and programs including the Trusted Traveler Programs, the Electronic System for Travel Authorization, the Immigration Advisory Program, the Western Hemisphere Travel Initiative, Advanced Passenger Information Systems, the Admissibility Review Office, the Fraudulent Document Analysis Unit, and several other areas.

He also successfully completed the Senior Executive Fellows course at the JFK School of Government at Harvard University.

Wagner was born and raised on Long Island, New York and graduated from the State University of New York at Albany, with a Bachelor's of Arts degree in Psychology.

He joined the U.S. Customs Service in 1991 as a Customs Inspector, and worked in the New York/New Jersey seaport, as well as the U.S./Mexico land border at Laredo, Texas.

Wagner has been assigned to the Office of Field Operations at Headquarters in Washington, D.C. since 1999, and has worked on many different policy and operational issues.