Benchmark set for social media in government

Friday - 1/14/2011, 9:41am EST

John Kagia, Research Director, Market Connections

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A new study of social media use in the federal government is the final word on the subject, at least for now. The study covers both federal agencies and contractors. The "2010 Federal Community Social Media Study" was conducted by Market Connections. Joining us with highlights is John Kagia, the research director at Market Connections.