How to implement complex government programs

Tuesday - 1/21/2014, 8:37pm EST

Peter Andrejev, principal, Booz Allen Hamilton

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January 21, 2014 -- This week on "Off the Shelf", Peter Andrejev, principal in Booz Allen Hamilton's Strategic Innovations Group, discusses acquisition management and implementation of complex systems.

In the wake of Healthcare.gov, Andrejev provides his insights into successful planning and execution of complex government programs.

He also addresses the unique challenges government program managers face when implementing a major system, including the critical role stakeholder communication management plays in setting expectations and avoiding trouble down the road.