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9/11: A Government Changed
The Sept. 11 terrorist attacks forced the government to transform. The change has been both subtle and dramatic, encompassing everything from building security, to computer security, to how agencies hire and perform background checks. In the 10 years since that fateful day, the government also has created new things, including an entire agency. But maybe the biggest change has been the influx of federal employees inspired to serve. Federal News Radio evaluates the impact these changes have made on how the government meets this crucial mission and on the employees and contractors who are called upon daily to protect the homeland.
Muslim feds faced discrimination, saw an opportunity
Tuesday - 9/6/2011, 5:30am EDT
By Emily Kopp
Federal News Radio
Suhail Khan now heads the external relations team at a technology company. But when terrorists crashed into the World Trade Center and Pentagon on Sept. 11, 2001, he went from being a little known bureaucrat to a target of anti-Muslim rhetoric throughout the blogosphere. He was accused of bringing the Muslim Brotherhood into the Bush White House and tainting the Republican party.
President George W. Bush had appointed Khan to the Office of the Public Liaison to serve as an outreach coordinator with minorities, including Muslims.
'Point of attack'
On Sept. 11, Khan was working in the White House. Even there, he said, it took awhile to realize the country was under attack.
"I heard of the first plane going into the World Trade Center on Howard Stern, of all places," Khan said. He thought it was a small commuter plane that had crashed by accident, he said. Even when the alarms went off at the White House, he assumed it was a practice drill.
"It wasn't until a Secret Service officer said a plane was coming into the White House that we began evacuating dramatically," Khan said.
The plane that was thought to be headed to the White House was United Airlines flight 93, which crashed in Pennsylvania. Khan said the following days were a blur. He introduced officials to Muslim leaders and arranged for the president to give a speech against discrimination at a mosque.
Khan said he never meant to grab the spotlight himself.
But bloggers accused Khan of befriending Islamic extremists and supporting jihad. Even today, websites are devoted to outing Khan as an extremist.
Khan said none of that was true.
"I became a point of attack because I was a Muslim American serving in the White House," he said. "I was seen as someone in a sensitive position at the time."
'You understand people much better ...'
Muslims elsewhere also felt targeted, but saw opportunity.
Behar Godani was a teenager when terrorists attacked. She had just started high school at the Islamic Saudi Academy in Alexandria, Va.
"It put the entire school in the spotlight. We became spokespeople for Islam whether we were ready to be or not," Godani said. "Before that, I saw myself as a native New Yorker, born in Queens."
Rather than feeling like a victim, Godani said that "odd" feeling galvanized her. When a State Department recruiter visited her school a year later, she realized her career path.The recruiter emphasized the agency's need for a diverse workforce, she said, so she began preparing herself to be a competitive candidate.
"I'm not a native Arabic speaker but after 9/11 I wanted to learn more about my religion and language so I could be the best civil servant that I could be when I applied at State," Godani said. "I began to expect more from myself so I could give a better image of what Muslim Americans, and Muslim-American civil servants, look like." Today Godani is a State Department program analyst who works on declassifying manuscripts.
The agency has more than tripled the number of positions in which Arabic, Persian, Urdu and other languages spoken in predominantly Muslim countries are required.
"The reason you need those languages is the same reason you need cultural diversity and familiarity," said Linda Cheatham, who leads the agency's recruitment and outreach efforts. "You understand people much better, you find out things that are useful to national security and other interests that you wouldn't otherwise find out, and you project a real sense of who we are as Americans in another language in an era that is driven in many ways by public diplomacy."
Some federal employees said their Muslim faith and culture has helped them even on domestic issues. Assad Akhter is the deputy chief of staff to New Jersey Congressman Bill Pascrell (D-N.J.).
"I've been lucky enough to work for people who not only were able to defend me being Muslim but considered it an asset to engage with communities and to be seen out there," said Akhter, whose current role requires that he engage with constituents in New Jersey.
While Akhter said a college classmate and a family friend were both beaten in anti-Muslim attacks shortly after Sept. 11, he said he has felt curiosity rather than discrimination.
Sense of unity
After a controversy over a Danish cartoonist's portrayal of the Muslim prophet Mohammad led to riots throughout the Muslim world, Khan and other Hill staffers started the Congressional Muslim Staffers Association. The group continues to maintain Friday prayer services in the Capitol, which have been a mainstay since Newt Gingrich's term as House speaker, with a short break immediately after Sept. 11.