Jim Cochrane, Chief Information Officer, U.S. Postal Service

Nearly 250,000 letter carriers will get handheld devices that let them track packages in real time. It's part of a major technology upgrade at the Postal Servic...

Nearly 250,000 letter carriers will get handheld devices that let them track packages in real time. It’s part of a major technology upgrade at the Postal Service that the agency hopes will give it an edge over competitors like UPS and FedEx. Chief Information Officer Jim Cochrane has called the deal a “billion-dollar bet on the future of the shipping business.” He joined Federal Drive hosts Tom Temin and Emily Kopp to explain the new device that enhances delivery infrastructure.

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