Shows & Panels
- Accelerate and Streamline for Better Customer Service
- Ask the CIO
- The Big Data Dilemma
- Carrying On with Continuity of Operations
- Client Virtualization Solutions
- Data Protection in a Virtual World
- Expert Voices
- Federal Executive Forum
- Federal IT Challenge
- Federal Tech Talk
- Feds in the Cloud
- Health IT: A Policy Change Agent
- Improving Healthcare Outcomes through IT Policy
- IT Innovation in the New Era of Government
- Making Dollars And Sense Out of Data Center Consolidation
- Navigating the Private Cloud
- One Step to the Cloud, Two Steps Toward Innovation
- Path to FDCCI Compliance
- Take Command of Your Mobility Initiative
Shows & Panels
USDA fighting discrimination legacy with more training, accountability
Tuesday - 10/16/2012, 8:00am EDT
"We can pay out hundreds of millions of dollars in claims ... or we can make sure those resources are available to the programs that help people," said USDA Secretary Tom Vilsack in an interview with The Federal Drive with Tom Temin and Emily Kopp.
The agency is training employees to be "sensitive to people of all races, in all regions of the country," Vilsack said. That includes political appointees, who must attend civil rights training.
Agriculture Secretary Tom Vilsack
Those discrimination claims are also coming from within the workforce. Vilsack said the agency is opening up its hiring to more diversity, including at the Senior Executive Service level.
The workforce training is part of a larger effort — what Vilsack calls a "cultural transformation." He noted that the change comes at a time of much budget uncertainty, particularly without the passage of a farm bill.
To address claims of discrimination within the USDA workforce, Vilsack said his office regularly reviews complaints filed with the Equal Employment Opportunity Commission for each department and for each state.
"If we see a spike in claims or incidences, we basically send folks out to do an investigation in why we've seen that spike," he said.
And to keep track of who is receiving loans, front-line workers see metrics that hold them accountable for not meeting expectations, but also for meeting goals.
"You hold people accountable when the job's not done well, but you also congratulate them when they are doing a good job," Vilsack said.
USDA has focused on areas with the highest numbers of discrimination complaints to compare the demographics of the community and the USDA loan recipients.
"If, say, 10 percent is socially disadvantaged but only 0.5 percent [of loans] are going to socially disadvantaged farmers, then we know we've got a problem," Vilsack said. "We've got to go back into that county. We have to work with local folks to see why that is so. Is it that people don't know about the problem? Is it that the process is complicated and they're not getting assistance and help?"
An initiative called Strike Force partners with communities in poor areas to provide training and mentoring on how to participate in USDA programs.
"We're basically having communities identify projects that they think are important to them and work with them so they have success, see what success looks like and that will make it a little easier to replicate success," Vilsack said.
In the past three years, 60 percent of its loans have gone to beginning farmers or socially disadvantaged farmers, he said.
Congressional action needed
The Government Accountability Office found USDA had made significant progress in implementing a plan to resolve discrimination complaints. However, the agency is still struggling to settle past cases, particularly those that may have not have received "due respect" in the previous administration, Vilsack said.
A settlement last year will make $1.2 billion in claims available to as many as 65,000 black farmers. The payout could be as much as $250,000 for some, but one criticism of the settlement is it does not cover a long enough time.
Since 2009, USDA has reviewed "several thousand cases" that were closed. But the statute of limitation in some of those cases has expired. The agency is now waiting on Congress to both authorize more funds — about $40 million — to resolve about 650 cases, as well as Congress to waive the statute of limitations on old cases, Vilsack said.
"So far, this Congress has been unwilling to do that. ... We keep asking and we'll continue to ask, but we do need congressional authority," he said.