OMB asks agencies for self-assessments

Friday - 10/15/2010, 7:13am EDT

WFED's Jason Miller

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By Jason Miller
Executive Editor
Federal News Radio

The Office of Management and Budget conducted the first quarterly reviews of how agencies are meeting their individual high-priority goals.

Shelley Metzenbaum, OMB's associate director for performance and personnel management, said the self-assessments were due Aug. 18, OMB reviewed them by Sept. 1 and started meeting with specific agencies on Sept. 20.

"Every agency goal leader had to do the measures, the quarterly targets and the milestones, and provide a narrative explaining to the public what they were trying to do and why," Metzenbaum said Wednesday during a panel discussion in Washington sponsored by Government Executive magazine. "And if they didn't meet a measure or if they didn't meet a milestone, explain why they didn't and what they are trying to do in the future."

All of this information is in a new portal, called Performance.gov. Metzenbaum said federal employees can view the online tool, but it is not yet available to the public.

"We are in the kicking the tires stage with Performance.gov," she said. "What we are doing is not simple. I hope in the not too distant future we can make it open to the public."

In the fiscal 2011 budget request, OMB asked each agency to choose three-to-eight high priority goals that are focused on outcomes specific to each agency's mission. OMB listed the goals in the budget request. They included everything from the Defense Department proposing to improve its external civilian hiring end-to-end timeline to 112 days by 2011 to the Department of Housing and Urban Development committing to serve 5.46 million families, 207,000 more than in 2009, by the end of 2011.

Now that agencies have had almost a year to work on these 18-to-24 month goals, OMB wanted to see how things were going.

"We asked the OMB resource management officers or budget examiners, to do an assessment," Metzenbaum said. "Then my office met with each of the RMOs and looked at the progress of each of the goals. We decided which ones look like they are on track...which ones may need some external help and if so, what kind of help? Do they just need us to bring another agency to the table or do they actually possibly need some technical expertise? On a goal by goal basis we are figuring out what the follow up should be and OMB is following up with each agency."

She added that OMB doesn't expect every goal to be met, but does assume agencies will be making a solid effort to meet the milestones.

OMB will continue to review the goals with agencies on a quarterly basis. Metzenbaum said the administration is encouraging deputy secretaries and performance improvement officers to hold agency-only reviews to keep the focus on the goals.

She said the Food and Drug Administration, the Treasury Department's Bureau of Public Debt and the Transportation Department are a few of the agencies already holding such sessions.

"There are a lot of people at the table so that if you have a goal leader or bureau head who really needs to discuss something, this gives them for the first time, not around a crisis, gives you time to say here are the things we are trying to accomplish and all the relevant people are at the table," she said.

When OMB finally makes Performance.gov public, it will not provide a governmentwide look at all the high-priority goals. Instead, Metzenbaum said, users can sort by agency goals, theme or by project type.

"You can sort to find out all the goals based on budget categories. Or you could search by a word, such as climate change," she said. "It will not be the federal government's full suite of climate change goals because these only will be the high priority goals. But it allows you to look a little more coherently so you can see what we are trying to do."

The portal also will include a place for best practices and lessons learned. In fact, Metzenbaum said OMB asked the budget examiners to identify best practices that could be shared across government as part of their analysis of the progress reports.

Metzenbaum said OMB isn't just waiting for best practices to emerge, but is trying to force them out.

She said a new Benefits Processing group will meet in the coming weeks to share ways to improve this function across government. OMB has convened the group to include at least the Social Security Administration and the Pension Benefit Guaranty Corporation.