Shows & Panels
- The 2014 Big Picture on Cyber Security
- AFCEA Answers
- Ask the CIO
- Connected Government
- Consolidating Mission-critical Systems
- Constituent Servicing
- Continuous Monitoring: Tools and Techniques for Trustworthy Government IT
- The Data Privacy Imperative: Safeguarding Sensitive Data
- Eliminating the Pitfalls: Steps to Virtualization in Government
- Federal Executive Forum
- Federal Tech Talk
- Government Cloud Brokerage: Who, What, When, Where, Why?
- Government Mobility
- Mission-critical Apps in the Cloud
- Mobile Device Management
- The Modern Federal Threat Landscape
- The Path from Legacy Systems
- Understanding the Intersection of Customer Service and Security in the Cloud
Shows & Panels
How to write better e-mail
Monday - 4/25/2011, 4:00am EDT
They offer the following tips, courtesy of the Corporate Executive Board:
- Compose a subject line that conveys the content and urgency of your message. Examples include "Action Required: Project Plans" and "Request for a Decision: Executive Committee Meeting."
- In replying to or forwarding a message, change the subject line to reflect a changed subject, if appropriate.
- Be concise in your responses, though not unnecessarily brief. Respond with sufficient information for the recipient to understand you.
- Focus on only one topic in each message. Keep messages clear, brief, and easy to file and retrieve.
- Be professional. Even though e-mail is relatively informal, it still requires thought and organization. Ask yourself: What do I want to say? What do I intend the message to accomplish? What action or reaction do I want?
- Avoid sending too many for-your-information messages that require no action on the part of the recipient.
- Follow any important message that might evoke emotion or misunderstanding with a telephone call. You might not be fully aware of the impact of the message unless you speak with and listen to the recipients.
- Don't shout. Be mindful that your readers might feel they are being yelled at if you send a message typed in all capital letters.
Missing from the list is any opinion on those happy smiley or winky face icons, but we're guessing those should be avoided. ;)