Shows & Panels
Shows & Panels
- The 2014 Big Picture on Cyber Security
- AFCEA Answers
- American Readiness: Renewable Power and Efficiency Technologies
- Ask the CIO
- Building the Hybrid Cloud
- Connected Government: How to Build and Procure Network Services for the Future
- Continuing Diagnostics and Mitigation: Discussion of Progress and Next Steps
- Delivering the Digital Government Mission
- Federal Executive Forum
- Federal News Radio's National Cyber Security Awareness Month Special Panel Discussion
- Federal Tech Talk
- The Future of Government Data Centers
- The Future of IT: How CIOs Can Enable the Service-Oriented Enterprise
- Government Perspectives on Mobility and the Cloud
- The Intersection: Where Technology Meets Transformation
- Maximizing ROI Through Data Center Consolidation
- Mitigating Insider Threats in Virtual & Cloud Environments
- Modern Mission Critical Series
- The New Generation of Database
- Reimagining the Next Generation of Government
- Targeting Advanced Threats: Proven Methods from Detection through Remediation
- Transformative Technology: Desktop Virtualization in Government
- The Truth About IT Opex and Software Defined Networking
- Air Traffic Management Transformation Report
- Cloud First Report
- General Dynamics IT Enterprise Center
- Gov Cloud Minute
- Government in Technology Series
- Homeland Security Cybersecurity Market Report
- National Cybersecurity Awareness Month
- Technology Insights
- The Cyber Security Report
- The Next Generation Cyber Security Experts
Shows & Panels
Patent and Trademark Office Rolls Out Nationwide Desktop VTC This March
Sunday - 1/9/2011, 11:26pm EST
2011 is a banner year for videoteleconferencing (VTC) at the Patent and Trademark Office (PTO) -- and no wonder, as PTO is one of the federal government's telework stars. "We use videoteleconferencing three main ways," explained John Owens, CIO of PTO. Those are:
- Traditional two-way conference-room-based VTC, to communicate with Embassies, patent offices and other federal agencies. That's deployed via about 6 large conference rooms that hold several dozen people.
- Today, for peer to peer interaction within PTO; later this year, PTO expects to offer applicants for patents and trademarks the option to discuss their applications with examiners via videoteleconference, too.
- Broadcast events, both within the agency for internal meetings and education as well as for consultations and working groups with PTO's customers and the public. An auditorium that seats over 300 people and offers PTO multiple camera angles and full video production capability.
What will they get? "Brand new secure metal-jacketed HP laptop with Voice-Over-IP, plus a handset and headset. The laptop, telephone, and WEBEX all launch together in March, running Windows 7...it's in Beta, and the people that have it in their hands now cannot believe the improvement in quality they experience in their daily work." VTC is a critical capability for communication among PTO's increasingly dispersed workforce. Owens says he's been told to expect the agency's 3,000-strong teleworkforce to grow by over 15% this year.
What three things would Owens like PTO employees to keep in mind about the new desktop VTC capability?
- "Be patient and learn to use the technology for what it is.
- "Provide constructive and timely feedback through the appropriate channels; and
- "Remember that desktop VTC isn't broadcast television. We have plans to increase our capability and use better tools as they become available, but you're getting the cream of the crop of what's available today."