Host John Gilroy discusses this with Kevin Pasdhuck of RightNow Technologies. RightNow has been placed in Gartner's magic quadrant for its success with cloud computing.

Pasdhuck will describe the Federal Risk and Authorization Program (FedRAMP) and how it applies to working in the cloud. He will also share some of the lessons learned from obstacles associated with performing critical certification and accreditation. Plus, why do federal program managers resist data being hosted off site?