Shows & Panels
- The 2014 Big Picture on Cyber Security
- AFCEA Answers
- Ask the CIO
- Connected Government
- Consolidating Mission-critical Systems
- Constituent Servicing
- Continuous Monitoring: Tools and Techniques for Trustworthy Government IT
- The Data Privacy Imperative: Safeguarding Sensitive Data
- Eliminating the Pitfalls: Steps to Virtualization in Government
- Federal Executive Forum
- Federal Tech Talk
- Government Cloud Brokerage: Who, What, When, Where, Why?
- Government Mobility
- Mission-critical Apps in the Cloud
- Mobile Device Management
- The Modern Federal Threat Landscape
- The Path from Legacy Systems
- Understanding the Intersection of Customer Service and Security in the Cloud
Shows & Panels
Making federal websites more user friendly
Tuesday - 5/24/2011, 9:11pm EDT
Stapleton and Pietrasanta worked together to improve the Health Resources Services Administration website to make it more user friendly.
They started with extensive testing to see how citizens wanted to access information.
In spite of the fact the site was directed to uninsured and isolated individuals, the survey information indicated that 90% of Americans have cell phones and wanted to get information about health issues with their phone.
As a result, the website has maps and driving directions to local health centers.
Vaccines.gov was a web site that offered them a completely different challenge.
Health information from the federal government on vaccines was scattered all over the place. Stapleton and Pietrasana designed a website that brought all of this information into one easy-to-use site.
Information on vaccines seems to have a cyclical interest and the site had to be designed to handle this variable use.