Shows & Panels
- The 2014 Big Picture on Cyber Security
- AFCEA Answers
- Ask the CIO
- Building the Hybrid Cloud
- Connected Government: How to Build and Procure Network Services for the Future
- Continuing Diagnostics and Mitigation: Discussion of Progress and Next Steps
- Federal Executive Forum
- Federal Tech Talk
- The Intersection: Where Technology Meets Transformation
- Maximizing ROI Through Data Center Consolidation
- Moving to the Cloud. What's the best approach for me
- Navigating Tough Choices in Government Cloud Computing
- The New Generation of Database
- Satellite Communications: Acquiring SATCOM in Tight Times
- Targeting Advanced Threats: Proven Methods from Detection through Remediation
- Transformative Technology: Desktop Virtualization in Government
- The Truth About IT Opex and Software Defined Networking
- Value of Health IT
Shows & Panels
Analysis: Agency social media monitoring about good government, not Big Brother
Friday - 3/2/2012, 6:13pm EST
But Richard Hartman, the chief operating officer of OhMyGov Inc., which provides social media consulting to federal agencies and other clients, said Congress got it wrong. Lawmakers shouldn't have asked why DHS monitors social media networks, but why so few other agencies do not.
In a commentary for The Hill newspaper, Hartman said social media tracking isn't as nefarious as it seems and, in particular, serves three beneficial purposes:
- Improves situational awareness and aids in responding to emergencies.
- Can help identify disease patterns across geographic areas. Hartman cited the use of Twitter by Harvard Medical School to track a cholera epidemic.
- Public complaints and appraisals can serve as informal program evaluations.
Hartman joined In Depth with Francis Rose to discuss why social media monitoring is actually critical to many agency functions.