Social Networking and the Federal Government

Friday - 11/7/2008, 1:51pm EST

Social networking and Web 2.0 -- everybody is trying to figure out how to use it effectively -- including federal agencies.

The usa.gov team is actually surveying users to see what they think.

Bev Godwin is the director of the Web site and heads up Web best practices for GSA's Office of Citizen Services and Communications.

She tells us what they've learned so far. Click to hear the interview.