Recognizing employee progress key to better management

Wednesday - 1/11/2012, 7:27pm EST

Steve Kelman, professort, Harvard University's Kennedy School of Government

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Employees will be happier if they feel their making progress on meaningful tasks every day.

That's the premise behind one of the most popular books in Steve Kelman's management and leadership course at Harvard University: "The Progress Principle" by Teresa Amabile and Steven Kramer.

Kelman, a professor of public management at the Kennedy School of Government and the former administrator at the Office of Federal Procurement Policy, sums up the role for managers that's prescribed by the book: "An important part of a manager's job is both to facilitate and recognize such everyday progress."

Kelman joined In Depth with Francis Rose to discuss some of the lessons from the book.

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