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- The 2014 Big Picture on Cyber Security
- AFCEA Answers
- Ask the CIO
- Building the Hybrid Cloud
- Connected Government: How to Build and Procure Network Services for the Future
- Continuing Diagnostics and Mitigation: Discussion of Progress and Next Steps
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- The Intersection: Where Technology Meets Transformation
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- Modern Mission Critical Series
- Moving to the Cloud. What's the best approach for me
- Navigating Tough Choices in Government Cloud Computing
- The New Generation of Database
- Satellite Communications: Acquiring SATCOM in Tight Times
- Targeting Advanced Threats: Proven Methods from Detection through Remediation
- Transformative Technology: Desktop Virtualization in Government
- The Truth About IT Opex and Software Defined Networking
- Value of Health IT
- Air Traffic Management Transformation Report
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- Gov Cloud Minute
- Government in Technology Series
- Homeland Security Cybersecurity Market Report
- National Cybersecurity Awareness Month
- Technology Insights
- The Cyber Security Report
- The Next Generation Cyber Security Experts
Shows & Panels
Agency management could stand shot of tough love
Monday - 10/24/2011, 10:58am EDT
It hurts at the time, but it makes you stronger in the long run. It works for wayward kids, but can tough love work for organizations? Specifically, federal agencies?
A new piece of research from Harvard's Kennedy School of Government says: maybe. Steve Kelman, a professor of public management, who conducted the research joined the Federal Drive with Tom Temin and Amy Morris from the 2011 Executive Leadership Conference in Williamsburg, Va., to discuss what tough love means in an organizational setting. "Everybody knows the phrase 'tough love,'" Kelman said. But, interestingly, there haven't been any academic studies of how it works in government organizations, he said.
But there has been "an ancient debate" about how to motivate employees, Kelman said. Is it by nurturing and caring for them or pressuring them or pushing them?
In studying a European law enforcement agency, he said, the research indicated that managers need a mixture of both for effective performance.
"What comes out of the research is you need to do both," he said. "Nurturing, by itself, isn't enough. Toughness, by itself, isn't enough. You need to put it together."
Check out more interviews and coverage from the 2011 Executive Leadership Conference.