Dilemma of the difficult employee

Pat Lencioni writes in Bloomberg Businessweek about the need for managers to be direct with difficult employees.

In Bloomberg Businessweek, Pat Lencioni writes that a difficult employee can lead a manager to think: Should I continue to tolerate this person or let them go?

But Lencioni said the real question should be: Have I done everything I can to help the difficult employee?

What managers need to do is simply to sit down with the difficult employee and tell them that their behavior is unacceptable.

Three things could happen from being direct: 1) The employee changes. 2) The employee leaves. 3) The employee does not change or leave and the manager needs to fire him.

Lencioni said the best outcome of directness is showing the rest of the organization’s employees that there are standards for behavior that will be upheld.

This story is part of our daily DorobekINSIDER Must Reads. Be sure to check out the full list of stories.

Copyright © 2024 Federal News Network. All rights reserved. This website is not intended for users located within the European Economic Area.