The new rules of sales and service

Author and marketing strategist David Meerman Scott joins host Mark Amtower to discuss his two recent books. September 15, 2014

September 15, 22014 — This week on “Amtower Off Center”, host Mark Amtower welcomes back business best-seller David Meerman Scott, who discusses two recent books: “Marketing the Moon”, and “The New Rules of Sales and Service”.

Topics discussed:

  • Marketing the Moon- the range of marketing & PR activities behind the 1960s Apollo program, from Kennedy’s “going to the moon” speech through the moon landing
  • The New Rules of Sales & Service: how successful companies are leveraging Web 2.0 tools and social networking to grow their businesses faster
  • Consultative selling vs “old style” selling
  • storytelling and content to develop credibility- “educate and inform”
  • responding in real time

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Amtower Off Center

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Hosted by nationally-known speaker and consultant Mark Amtower, the show highlights the good, the bad, the ugly and the just plain silly of doing business in the government market. Follow Mark on Twitter. Subscribe to Amtower Off Center’s audio interviews on Apple Podcasts or PodcastOne.