Shows & Panels
- AFCEA Answers
- Ask the CIO
- The Big Data Dilemma
- Carrying On with Continuity of Operations
- Connected Government
- Constituent Servicing
- Continuous Monitoring: Tools and Techniques for Trustworthy Government IT
- The Cyber Imperative
- Cyber Solutions for 2013 and Beyond
- Expert Voices
- Federal Executive Forum
- Federal IT Challenge
- Federal Tech Talk
- Mission-critical Apps in the Cloud
- The Path from Legacy Systems
- The Real Deal on Digital Government
- The Reality of Continuous Monitoring... Is Your Agency Secure?
- Veterans in Private Sector: Making the Transition
Shows & Panels
Public Managers versus the Wikis
Monday - 11/7/2011, 11:52am EST
Ines Mergel is an Assistant Professor of Public Administration at the Maxwell School of Citizenship and Public Affairs and The Information Studies School (ischool) at Syracuse University. She was previously a postdoctoral research fellow at Harvard's Kennedy School of Government, Program of Networked Governance and the National Center for Digital Government. Professor Mergel teaches in the Master of Public Administration program courses on Government 2.0, New Media Management in the Public Sector, Networked Governance, and Public Organizations & Management. Her research interest focuses on informal networks among public managers and their adoption and use of social media technologies in the public sector. In particular, she studies how public managers search, share and reuse knowledge they need to fulfill the mission of their agency.
A native of Germany, Professor Mergel received a B.A. and M.B.A.-equivalent in business economics from the University of Kassel, Germany. She received a Doctor of Business Administration (D.B.A.) in information management from the University of St. Gallen in Switzerland and spent six years as pre- and postdoctoral fellow at Harvard's Kennedy School of Government, where she conducted research on public managers' informal social networks and their use of technology to share knowledge.
Professors Mergel's work has been published in, among others, Public Administration Review, Journal of Public Administration Research and Theory, and American Review of Public Administration. Her thoughts on the use of social media applications in the public sector can be read on her blog: http://inesmergel.wordpress.com.