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Dean Silverman, Former Senior Adviser to the Commissioner, IRS
"Test and learn" is a data analysis technique that more agencies are using to plow through the mountain of data they have to use. One agency that's already used...
“Test and learn” is a data analysis technique that more agencies are using to plow through the mountain of data they have to use. One agency that’s already used it with success is the Internal Revenue Service. Dean Silverman is former senior adviser to the commissioner for compliance analytics initiatives at the Internal Revenue Service. On In Depth with Francis Rose, he defined “test and learn” and explained how the IRS uses it.
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IRS seeks $104B for multi-year modernization fund to maintain customer service improvements
