Jeff Neal, Senior Vice President, ICF International

"It was the best of times, it was the worst of times," was how Charles Dickens started off the novel Tale of Two Cities. But that introduction could also start ...

“It was the best of times, it was the worst of times,” was how Charles Dickens started off the novel Tale of Two Cities. But that introduction could also start a novel about your agency. Jeff Neal is Senior Vice President of ICF International and former Chief Human Capital Officer at the Department of Homeland Security. On In Depth with Francis Rose, he drew some similarities between the federal government and the Dickensian world.

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