Jon Desenberg, Policy Director, The Performance Institute

Once upon a time, you could measure government performance pretty easily. The main metric was, \"Did we spend all of our budget on time?\" No longer. Citizens, ...

Once upon a time, you could measure government performance pretty easily. The main metric was, “Did we spend all of our budget on time?” No longer. Citizens, Congress and successive White House policies want government dollars to make a difference. John Desenberg is the policy director of the Performance Institute. On a special Federal Drive live from the Government Performance Summit, he joined Tom Temin to talk more about performance.

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